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Most people are familiar with the term human capital. It neatly describes the value individuals provide to a business. However, increasing numbers of organisations are beginning to look at their social capital. Collecting data relating to social capital provides insight that can be used strategically to enhance alliances, collaboration and supply chains critical to success.
More than a number
The introduction of new technologies and automation is increasing complexity in the workplace place and bringing a new emphasis on company culture and the need to better understand how to optimise employee engagement. Traditional methods of centralised management and leadership tend towards increasing control in order to manage complexity, but this stifles innovation and ownership, as a result new tools that focus on enabling smart management of organisational culture are more important than ever.